Privacy Policy

1. Information We Collect

When you use SymptomGPT, we may collect the following types of information:

• Account Information: Name, email address, and profile photo provided through Google Sign-In.
• Symptom Data: The symptoms and health information you share during symptom check conversations.
• Usage Data: Number of symptom checks used, subscription status, and general usage patterns.
• Payment Information: Payment details are processed securely by Stripe. We do not store your credit card information on our servers.

2. How We Use Your Information

• To provide and improve the SymptomGPT service.
• To process your symptom check conversations and generate assessments.
• To manage your account and subscription.
• To communicate with you about your account or service updates.
• To maintain the security and integrity of our service.

3. Data Storage & Security

We prioritize your privacy. Symptom check conversations and lab results are processed in real-time and are not permanently stored on our servers. We do not retain your health data after your session ends. We implement appropriate technical and organizational measures to protect your information during processing.

4. Data Sharing

We do not sell your personal or health data to third parties. We may share data with:

• Service Providers: Third-party services that help us operate (e.g., Stripe for payments, Supabase for data storage, OpenAI for AI processing).
• Legal Requirements: When required by law or to protect our rights.

5. AI Processing

Your symptom descriptions are sent to OpenAI's API to generate assessments. OpenAI processes this data according to their data usage policies. We do not include personally identifiable information (such as your name or email) in the data sent to OpenAI.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Cancel your subscription at any time.

To exercise these rights, contact us at support@symptomgpt.ai.

7. Cookies & Analytics

We use Google Analytics to understand how users interact with our service. This involves cookies that collect anonymized usage data. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date.

9. Contact

For questions about this Privacy Policy, contact us at support@symptomgpt.ai.